UK Shipping
Most of the items for sale on backyardsale.co.uk have a specific shipping cost within mainland UK. If we don’t provide a price for shipping to your location please drop us and email to sales@backyardsale.co.uk and we’ll happily provide you with a quote.
We aim to process your order within 2 working days. Shipping times vary depending on the type of shipping selected but are generally 3 working days.
We use Royal Mail 1st and 2nd class shipping services, plus we’ll sometimes offer Hermes services for larger items. This will be shown on the product page.
Returns
We hope that you love everything you buy from us. However, if this is not the case, we promise to refund or exchange any item you are unhappy with—provided you return it to us in a saleable condition, with all tags attached, within 60 days of the date shown on your delivery note. Your items can be returned by post.
To return your items by post, please contact us by email at returns@backyardsale.co.uk, with your order number. We will send you a shipping label by email to print. If you don’t have a printer we can arrange shipping which doesn’t require a printer. Securely re-package your items and include your despatch note with completed returns information inside it.